Booking ProcedureThe day phone is switched on at 8am each weekday morning. Phone calls are answered immediately unless Andrew is with a client or on another call. Most messages are returned within 1 hour. Tuesday and Friday are surgical days and missed phone calls are usually answered within 3 hours. On these days routine calls are not normally booked in advance. When an appointment is made a time frame of half an hour is given. If Andrew is unexpectedly delayed he will call and let you know. To avoid delays, it is recommended to book as early as possible. Business Hours
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